RESERVATION & PAYMENT
Payment terms fluctuate based on tour/group package .Deposit and Full payment terms are outlined on your invoice/contract. Payments can be made by cheque or money order (issued in the currency of the tour) payable to Great Adventure Tours Inc. Credit card payments are accepted (Visa or Master Card), however a 4% administration fee will apply. Prices and itineraries for group tours are secured upon receipt of signed contract and deposit.
Space is subject to availability at time of booking. Special event tickets may require full payment at time of booking. Prices may be higher than advertised due to special events, premium nights and holidays. Travel vouchers and tickets will be mailed upon receipt of final payment. Group reservations and certain tours/packages may have different payment due dates, date change fees and cancellation fees. In the event that the balance is not paid by the due date, GATI reserves the right to cancel the reservation and a cancellation fee will be applicable.
In the event that you must cancel your reservation prior to departure, cancellation fees will be per those stated on the contract/itinerary/invoice. Tours or trips canceled 29 days or less prior to departure (including no shows) a cancellation fee of 100% of the tour/vacation package price will apply (unless otherwise stated) Airline Tickets: 100% cancellation fee Special event tickets and gift certificates are 100% non-refundable. You will only receive a refund once all vouchers/tickets are returned to GATI. Only written cancellations are accepted.
Your authorization to use your credit card number for payment indicates your agreement with our booking Terms and Conditions, whether or not you have signed the appropriate draft.
For travel agency bookings, a letter of confirmation signed by the cardholder authorizing the use of the credit card without a signature must be kept on file by the travel agency. In the event that a cardholder refuses to honour a charge, the travel agency will be held responsible for the full payment.
Prices are subject to change without prior notice. If the total price of the travel services is increased more than 7%, you have the right to cancel the reservation and obtain a full refund. No price increases will be made after you have paid in full.
Changes to vacation package components are subject to an administrative fee to be determined by GATI. All changes are subject to availability at time of booking.
VOUCHERS AND AIRLINE TICKETS
Travel vouchers and airline tickets must be presented when required by the service provider. If you fail to present the appropriate voucher(s), GATI is not responsible if a service provider declines to honour your reservation. You are also bound by each supplier’s own Terms and Conditions.
DOCUMENTATION/PROOF OF CITIZENSHIP
It your responsibility to ensure that you have the required documents for entry to the destination. In the event that you are denied entry for any reason, no refund for unused tour services will be considered. As of June 2009 it will be mandatory that visitors traveling between Canada/United States carry a valid passport. A passport must be validity date of 6 months after your return date. Names on airline tickets must appear exactly as shown on passport.
GATI is not responsible for unforeseen flight delays or schedule changes imposed by an airline. Air schedules may be subject to change at the discretion of the airline. Any cancellations or changes to airlines reservations are subject to any cancellations penalties imposed by the airline.
Lost/damaged baggage is the responsibility of the supplier not GATI.
EXCESS BAGGAGE CHARGES
GATI is not responsible for excess baggage charges.
In the event of a typographical error, GATI reserves the right to re-price or change any quote or reservation with or without notice.
Unused services are non-refundable and non-transferable.
MEDICAL AND TRIP CANCELLATION INSURANCE
The purchase of medical and trip cancellation/interruption insurance is strongly recommended.
MODIFICATIONS TO TRAVEL SERVICES
GATI reserves the right to make any changes to the vacation package, including changes to hotel accommodations, sightseeing tours, transportation and schedule with or without notice. No compensation will be provided for modifications to travel services. Hotel preferences such as bedding are on a request basis only.
CANCELLATION BY GATI
GATI reserves the right to cancel any reservation at any time prior to full payment. In the event of cancellation, our liability will be limited to a full refund of all payments made to GATI.
Local conditions may differ from those in your home country. GATI cannot be held responsible for any sickness or inconvenience arising as a result of the different living standards.
GATI is not responsible for any inconvenience arising from hotel construction.
WEBSITE AND BROCHURE ACCURACY
GATI is not responsible for factors beyond our control which alter the accommodations, trains, flights or optional activities and tours. All photographs in the brochure and website are purely representational and are not a guarantee that everything will be as depicted upon arrival at your destination.
ACT OF GOD / FORCE MAJEURE
GATI and/or its suppliers cannot assume liability for any loss, damage or injury resulting from an Act of God or any other force majeure.
GATI reserves the right to decline to accept any person as a member of a tour, or to require any participant to withdraw from the tour at any time when such action is determined to be in the best interests of the health, safety, and general welfare of the tour group or the individual participant. No refunds will be provided and the person is responsible for any transportation expenses to return home.
Tour participants may be photographed for promotional purposes and no compensation will be provided.
The liability of GATI, it’s shareholders, directors, employees, agents and affiliates (collectively “indemnified Parties”) for any loss, damage, or injury of any nature or kind whatsoever, arising out of its own acts, omissions or negligence, is limited to the amount paid for the vacation package. Except as set out above GATI will not be liable for any loss, damage or injury of any kind whatsoever to person or property. GATI is not liable for any third party omissions.
You agree that any claims against GATI shall be made in writing and received by GATI no later than 30 days after the event causing the claim. Claims made after 30 days will not be responded to.
The exclusive venue for all claims, actions or proceedings against GATI and its parent company arising out of this contract shall be the Province of Ontario and such claims, actions or proceedings shall be determined according to the laws of the Province of Ontario and Canada.
The invalidity of any provision contained herein shall not affect the validity of any other provision. Your reservation deposit indicates acceptance of the above Terms and Conditions and limits on responsibility.